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Month: October 2017

large-insurers-look-to-technology's-ability-to-increase-productivity

What’s Holding Small to Medium Sized Insurers Back?

Open workflow, minimal error, good underwriting, and expedient claims closure are a few of the major goals of any insurance organizations. For most insurers, technology plays an important role in achieving these goals.  Additionally, large insurers look to technology’s ability to increase productivity, automate routine tasks, and maintain client loyalty though ease of online access…

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Self-Insured Workers' Comp

Is Self-Insured Workers’ Comp Right for Your Company?

Different states have different requirements for workers compensation insurance. If your business is located in a state that permits self-insured workers’ comp, either stand-alone or group self-insurance, then you might consider one of these options, especially if your business has strong cash flow and manageable risks. Here are some reasons why self-insured workers’ comp could…

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Best Risk Management Practices

Best Risk Management Practices for Small to Medium Size Insurers 

Risk management involves identifying, measuring, and managing different types of risk within the operations of a company. It is not, necessarily, about eliminating risk altogether. Since insurers make money by properly managing risk and capitalizing on industry market opportunities, risk management is a process that needs to be continuously developed and practiced by insurers. However,…

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Protecting-Critical-Information-from-Cyber-Threats

Insurers: Protecting Critical Information from Cyber Threats

As a key piece of an insurer’s risk management efforts, multi-layered security is a must for small to mid-size insurers. Protecting your client data from cyber threats is a priority, and here are a few ways to secure data and remain in compliance. Cloud Security Cloud technology has come a long way, now safely equipping…

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customer relationship management system

Keeping It Personal

For many small to medium sized insurance carriers, government risk pools and captives, providing personalized customer service continues to be a priority. If your organization or your partners leverage digital technologies, you may have customers who expect that personal touch across channels.   For these carriers, having a solid Client Relationship Management (CRM) strategy is…

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insurance management software

Measuring Up with Medical Professional Liability

In an uncertain healthcare market, many physicians and healthcare providers are reviewing and upgrading many business and operational processes, as well as reviewing and revising their role in patient care, some refusing high-risk patients, some moving into roles that skirt direct care, instead focusing in a more consultative capacity.  Add to this a market being…

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insurance crm software happy clients

3 Tips for Happy Clients & Better Client Retention 

Reports indicate that policy holders are rejoicing over insurance tech. They anticipate greater efficiency, better communication, quicker claim response and increased self-service options.  And technology-driven insurance providers should rejoice, too. Increased efficiency and customer satisfaction improves retention within the highly-saturated insurance industry.   Here are some tips for making clients happier and increasing client retention:   Adopt…

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