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Month: April 2019

ADA Claims Against Public Entities “Exploding”

It’s well known that public entities offering insurance operate with a number of inherent challenges: dated technology, complex reporting structures, regulatory reporting burdens and more.  But now public entities have an additional challenge.  According to an article written by Jerry Stovall, Jr., an attorney with Breazeale Sachse & Wilson LLP, claims against public entities under…

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Overexertion Tops Priciest Workers’ Compensation Claims: Report

Liberty Mutual says that a group of injuries involving lifting, pushing, pulling, holding, carrying or throwing cost employers and payers $13.1 billion. The insurer released its list of workplace injuries and their related costs based on its Workplace Safety Index in which overexertion, as it is presently classified with the injuries above, represents the costliest…

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Customer-Relationship-Building-With-CRM

4 Tips for Joint Power Authority Success in CRM

Some traditional insurers tend to think about customer relationship management (CRM) technology as a tool only for finding/sharing customer information, but in the bigger picture, it’s used for extended outreach, partnership management, and cross-functional efficiencies that lend themselves to improved customer outreach, cross-selling, faster response times, improved customer retention and more. Because of their complex…

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View from the Captive Cockpit Needs A Technology Parachute

In a recent IRMI Captive.com blog post (“A View from the Cockpit: Systems and Controls of Good Captive Managers”) the team at Atlas Insurance Management Limited compared the successful management of a captive insurance company to flying a plane. “It’s a whole lot less intimidating once one understands the controls and systems that need to…

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