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Jim Leftwich

insurance-management-software-security

Self-Insured Municipalities: Ways to Avoid Ransomware Attacks

In today’s insurance marketplace, the benefits of technology cannot be overstated; however, the dark side of technology—namely ransomware attacks—is now infiltrating self-insured municipalities. Ransomware attacks occur when criminals find a way into the organization, encrypt as much data as possible, and then extort money from you to get your own data back.  If the ransom…

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Insurance Rules Engine

4 Tips to Improve Your Insurance Rules Engine

  There is a quiet revolution sweeping through the insurance industry. New data storage options and artificial intelligence solutions are allowing smaller insurance companies to use the same technology as their larger counterparts, giving them access to previously unattainable levels of data security and operations efficiency. This innovation represents a real game-changer for small insurance…

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Insurance Company BI Solution

4 Ways a BI Solution Can Help Your Insurance Company

Although it might seem like old-fashioned customer service and advanced technology are incompatible concepts, that’s far from the truth. Cutting-edge insurance business intelligence (BI) software is helping companies streamline and improve their customer service across the board. From renewals and cancellations to customer outreach, BI software is making customer interactions easier at every step for…

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Automated Underwriting Software

What to Look for in Automated Underwriting Software

Sometimes an underwriting task is unusually complex, requiring special attention to its unique circumstances. Every experienced underwriter has seen a few cases like this.   While unique cases require critical thinking and a hands-on approach, many underwriting tasks are not unique. Some do not require much in the way of creative thinking or adaptability. From…

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How to Manage an Insurance Company

4 Tips On How to Manage an Insurance Company

  Business owners of small insurance companies know how challenging it can be to run and grow a company. It can seem like there are endless mistakes to make when you’re learning how to manage an insurance company, but there are also plenty of best practices and proven solutions, too. Many decision makers have discovered…

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insurance-crm-software-considerations

AI: For Workers’ Comp, a Promise to Be Fulfilled

The term “artificial intelligence” (AI) is weaving its way into the mainstream of insurance companies of all sizes.  It’s a hot topic:  Consider that at the recent Dig|In event in Austin, Texas, at least half a dozen exhibitors classified themselves as “AI” or “AI/Fraud” companies. For many smaller carriers, however, especially those in workers compensation,…

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small and medium sized business insurance

SMB Insurers: Wake-Up To What’s Possible

In these disruptive times, small- to medium-sized insurers that want to remain relevant must — and can — heed the call of innovation.

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Customer-Relationship-Building-With-CRM

4 Tips for Joint Power Authority Success in CRM

Some traditional insurers tend to think about customer relationship management (CRM) technology as a tool only for finding/sharing customer information, but in the bigger picture, it’s used for extended outreach, partnership management, and cross-functional efficiencies that lend themselves to improved customer outreach, cross-selling, faster response times, improved customer retention and more. Because of their complex…

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vector-toons

View from the Captive Cockpit Needs A Technology Parachute

In a recent IRMI Captive.com blog post (“A View from the Cockpit: Systems and Controls of Good Captive Managers”) the team at Atlas Insurance Management Limited compared the successful management of a captive insurance company to flying a plane. “It’s a whole lot less intimidating once one understands the controls and systems that need to…

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lynda-spreadsheet

How to Avoid Spreadsheet Paralysis

Back in 2016, Microsoft reported that more than one billion people used its Office suite of applications, which includes the Microsoft Excel spreadsheet. Roughly one in every six people on earth use it, Microsoft said.  There is no doubt that when Microsoft first developed this application, they were on to something important, and it still…

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