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Insights

    Imagine for a minute that a new competitor started calling on your customers and offering the same—or better—product, coverage, or services for much less cost. Are your relationships strong enough that your customers would ignore the prospect of an offering of better, faster, cheaper? Certainly, some would at least be inclined to explore the offer, would they not?   No need to imagine this scenario anymore; it’s...

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It’s no secret that insurers, especially small to medium-sized carriers, have a variety of concerns about doing away with their servers and moving their enterprise systems to the “cloud.” Indeed, the idea of turning over your core applications’ data and processing to a Software as a Service provider can feel risky, especially if you’re unsure that the “cloud” is a proven, safe, reliable solution.   For many, it’s...

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Insurers face significant challenges these days, not the least of which is getting up to speed with digital technology. But there are other, less obvious challenges facing insurers; one double-edged challenge that, if not properly considered, will result in a talent shortage in hiring, and a dent in their future books of business. That challenge: Understanding the Millennial generation....

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