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4 Tips for Joint Power Authority Success in CRM

Some traditional insurers tend to think about customer relationship management (CRM) technology as a tool only for finding/sharing customer information, but in the bigger picture, it’s used for extended outreach, partnership management, and cross-functional efficiencies that lend themselves to improved customer outreach, cross-selling, faster response times, improved customer retention and more. Because of their complex…

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View from the Captive Cockpit Needs A Technology Parachute

In a recent IRMI Captive.com blog post (“A View from the Cockpit: Systems and Controls of Good Captive Managers”) the team at Atlas Insurance Management Limited compared the successful management of a captive insurance company to flying a plane. “It’s a whole lot less intimidating once one understands the controls and systems that need to…

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lynda-spreadsheet

How to Avoid Spreadsheet Paralysis

Back in 2016, Microsoft reported that more than one billion people used its Office suite of applications, which includes the Microsoft Excel spreadsheet. Roughly one in every six people on earth use it, Microsoft said.  There is no doubt that when Microsoft first developed this application, they were on to something important, and it still…

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business accounting

How Businesses Can Prevent Workers’ Compensation Audits and Mistakes

This article was written by Gerry Dumke, Vice President of Underwriting at Caitlin-Morgan Insurance Services, a provider of insurance and risk management services for assisted living facilities and nursing homes. Reprinted here with permission. Workers’ compensation insurance is a critical part of the business world. This specialized insurance is designed to protect business assets as well as…

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Cannabis Umbrellas

Funding a Cannabis Captive? Consider Your Technology Footprint Carefully

It’s difficult to predict how the captive industry marketplace will evolve in 2019 and beyond, because data from regional jurisdictions on individual cells, series and risk-bearing entities is not consistent.  However, the impetus for creating a captive remains the same: under the right circumstances, there are a host of benefits to a new formation, making…

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connected technology

Cloud-Based Technology: Four Common Questions

As traditional enterprise insurance software applications continue to take a back seat to Software as a Service (SaaS) through cloud-based technology, smaller insurance companies may be intrigued yet hesitant to commit to migrating to the cloud. In an effort to ease the consternation associated with moving to the cloud, below are four questions that commonly…

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what is required to support a cloud service

What is Required to Support a Cloud Service?

One of the newest buzzwords in business technology is changing the landscape of how small to mid-size insurance companies are operating and that buzzword is the “cloud”. Cloud computing has already begun to have a tremendous impact on how these companies do business, but a lot of confusion still exists as to what the cloud…

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six questions to ask your potential saas providers

Six Questions to Ask Your Potential SaaS Providers

Small to mid-size insurance companies are moving to SaaS (Software as a Service) more than ever before, and with good reason. The cost savings in technology equipment and personnel can amount to thousands of dollars, allowing companies to place greater focus on growing their business and less time on dealing with technological issues. However, companies…

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five major benefits of cloud computing

Five Major Benefits of Cloud Computing

Software packages can often scale too large for small-to-mid-size insurance firms or they may contain options that aren’t applicable. Cloud-based software for insurance companies offers secure, scalable and industry-specific solutions. Here are five benefits that cloud-based software packages can offer your firm: Faster Revenue Growth Recent data from Dell indicates that companies using cloud-based software…

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adding value to your company through saas

Adding Value to Your Company Through SaaS

Software as a service, or SaaS, has been available to enterprise-level insurance firms for a decade or more. Now that cloud-computing costs have dipped, smaller insurance firms can use this IT structure to power apps, integrate services and store data as needed. Firms that serve public risk pools have been the first to see the…

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