Friedlander Group Chooses CHSI Connections® for Claims Management


Friedlander Group Chooses CHSI Connections® for Claims Management

The company will use Connections’ modular suite of cloud-based core systems software to provide value via claims processing efficiencies.

Henderson, NV—January 18, 2019 – CHSI Technologies, Inc., a provider of enterprise-class insurance software, is pleased to announce that Friedlander Group Inc., the manager of pooled risk safety groups and the leader in workers’ compensation for a host and variety of businesses in New York, has chosen CHSI’s Connections® insurance management software to facilitate its claims management oversight.

CHSI Connections® incorporates CRM, underwriting, billing, claims management, analytics, broker and policyholder portals into a single platform.  Friedlander Group will leverage Connections’ CRM, Claims Management, Analytics and Policyholder Portal to engage with seven different safety groups currently underwritten by the New York State Insurance Fund.

Connections’ cloud-based system, with its flexible and modular design, will replace some of the functionality of Friedlander Group’s current agency management system. In particular, notes Adam Friedlander, CEO of the company, Connections’ ability to generate reports that can be accessed through its safe and secure customer portal is a win-win for all stakeholders.

“One of the things I’m excited about is that we’ll be able to access the data, create custom fields that do the math, analyze the data, generate the results and create reports on an automated basis,” Friedlander says.

The new system will enable Friedlander Group to notify any of their 2,500 clients that their report is available on the portal and ready for review, replacing the current method of sending PDF files and emails. “This adds value at all levels and reinforces to our customers that we are interested in creating efficiencies for them, too.”

Lee Mashore, CHSI Technologies’ chief product officer, notes that with Friedlander Group, the larger goal of the Connections system is to provide full lifecycle claims management. “They will be able to seamlessly integrate with their existing system and provide access to the loss and claims data they need to quickly create loss runs, loss ratios, adjuster notes and frequency reports.”

For Friedlander Group, the larger goal is to create efficiencies that will foster growth. “We want to raise our level of capabilities,” Friedlander says. “This technology will enable us to aim for larger clients, do the reporting, prepare for our meetings, which now take considerable time, and employ the benefits of insurance automation.”


About Friedlander Group Inc.

Friedlander Group is the market leader for Workers’ Compensation solutions to retailers, wholesalers, restaurants, hotels, oil dealers, home health and residential care facilities in New York.  In addition to reducing costs, Friedlander Group adds value with specialized services: experience modification premium recoveries, professional guidance in claims reporting and self-imposed deductibles, quarterly loss analysis reports, and specialized loss control services and training. As the manager of seven Safety Groups underwritten by the New York State Insurance Fund, Friedlander Group has saved thousands of our clients more than $500 million in workers’ compensation costs since 1992. For more information:



About CHSI Technologies Inc.

CHSI Technologies is an award-winning global provider of affordable, core enterprise-class insurance software that is tailor-made to fit the unique needs of small property and casualty carriers, commercial Workers’ Comp carriers, municipal risk pools, captives and self-insured groups. Leveraging a flexible, hosted platform, CHSI Connections™ Management System solution enables efficient functioning across a variety of business units and combines policy and underwriting administration, CRM, billing and receivables, workflow, claims integration, BI Analytics, broker and policyholder portals into a single cloud-based insurance practice management system.  Recognized by CIO Applications Magazine as a Top 25 Insurtech company for 2018, CHSI was also ranked No. 1 in Customer Implementation, Experience in the 2018 RMIS Report. CHSI Technologies also earned shortlist consideration in 2018 and top honors in 2017 from US Captive Awards in the category of Technology Initiative.   For more information: