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CHSI Connections

Moving from Descriptive to Prescriptive Analytics

Moving from Descriptive to Prescriptive Analytics

In its 2018 study, From Bottom Line to Front Line, Accenture identified a growing trend among CFOs and other senior finance leaders. The study, which interviewed nearly 750 key finance leaders, determined that some 53% of CFOs believe that their teams are not keeping up with today’s increasing needs to gather, analyze, and interpret data….

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Security in CHSI Connections: How Secure is Your Insurance Management Software?

In the quest to stay competitive, many small and mid-size insurance organizations are improving their processes by moving to cloud applications and agile databases. These organizations have learned that manual entries and spreadsheets are prone to human error. In addition, older systems limit user access and make collaboration difficult. These issues can be resolved with…

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What is Omnichannel

What Is Omnichannel and How Does it Affect Insurers?

The omnichannel trend is affecting every industry. The term is often used to refer to omnichannel marketing, which places the customer at the center of a multi-pathway communications network. In omnichannel marketing, companies create an integrated experience with touchpoints selected to serve a particular purpose. The result is a personalized customer relationship with a consistent…

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CHSI Announces Customer Award Winners

The CHSI Technologies’ Annual User Workshop would not be complete without the company recognizing the efforts of customers who are using CHSI Connections® to help set best practice examples for the rest of the industry. During the first day of the workshop, members of CHSI’s leadership team officially recognized the following customers for a variety…

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5 Ways Insurers Can Harness Social Media

5 Ways Insurers Can Harness Social Media

Social media platforms have allowed players across all industries to connect with consumers on a more personal level. The impact of social media on fashion, beauty, and wellness brands has been undeniable. It’s time for insurance providers to tap into the power of social media to expand their businesses and increase their profits. From engagement…

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5 Digital Disruptions Small Insurers Need to Navigate

5 Digital Disruptions Small Insurers Need to Navigate

In 2017, insurance companies and related enterprises accounted for over $600 billion, or 3.1% of the gross domestic product of the U.S., according to the Bureau of Economic Analysis. In 2018, insurance carriers employed over 1.5 million people. Despite the substantial contribution the insurance industry makes to the U.S. economy, it has been slow to…

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Insurance Value Chain Technology

How Technology Can Help Across the Insurance Value Chain

According to Charles Robinson, retired vice chairman of Rogers & Gray Insurance, technology has driven more change in the insurance industry over the past 10 years than anything ever did in the previous 30 years.   Some change relates to consumer use of technology—cell phones causing distracted driving, safety technology affecting premiums—but there are also…

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Insurtech Trends in 2019

Four Insurtech Trends in 2019 for Small Insurers

Insurtech, short for insurance technology, is disrupting the insurance industry and changing the way companies serve their customers. Once limited to the industry’s biggest names, Insurtech is now accessible to insurers of all sizes.      Larger companies still have more options simply because they have the resources to experiment with costly new technologies. Nevertheless,…

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Is the Captive Industry Ready to Compete Tomorrow?

Capital preservation, one of the main financial objectives of captives, is also a critical element to a captive’s success.  Along with conservative investments, captives must be able to manage costs in a both a hard and soft market. Consider that between 2014 and 2018, captives added $3.1 billion to their year-end surplus and paid $1.6…

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Insurance Rules Engine

4 Tips to Improve Your Insurance Rules Engine

  There is a quiet revolution sweeping through the insurance industry. New data storage options and artificial intelligence solutions are allowing smaller insurance companies to use the same technology as their larger counterparts, giving them access to previously unattainable levels of data security and operations efficiency. This innovation represents a real game-changer for small insurance…

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