CRM
Moving from Descriptive to Prescriptive Analytics
In its 2018 study, From Bottom Line to Front Line, Accenture identified a growing trend among CFOs and other senior finance leaders. The study, which interviewed nearly 750 key finance leaders, determined that some 53% of CFOs believe that their teams are not keeping up with today’s increasing needs to gather, analyze, and interpret data….
What Is Omnichannel and How Does it Affect Insurers?
The omnichannel trend is affecting every industry. The term is often used to refer to omnichannel marketing, which places the customer at the center of a multi-pathway communications network. In omnichannel marketing, companies create an integrated experience with touchpoints selected to serve a particular purpose. The result is a personalized customer relationship with a consistent…
4 Tips for Joint Power Authority Success in CRM
Some traditional insurers tend to think about customer relationship management (CRM) technology as a tool only for finding/sharing customer information, but in the bigger picture, it’s used for extended outreach, partnership management, and cross-functional efficiencies that lend themselves to improved customer outreach, cross-selling, faster response times, improved customer retention and more. Because of their complex…
MPL Gets a Cautionary Bill of Health—With a Caveat
According to the Professional Liability Underwriting Society (PLUS), Medical Professional Liability (MPL) continues to evolve in all segments of the market. And although PLUS reports that the MPL market in on track to progress, MPL insurers continuously face the challenges of being able to adequately measure, price, and manage risk. Complicating these challenges is the…
Funding a Cannabis Captive? Consider Your Technology Footprint Carefully
It’s difficult to predict how the captive industry marketplace will evolve in 2019 and beyond, because data from regional jurisdictions on individual cells, series and risk-bearing entities is not consistent. However, the impetus for creating a captive remains the same: under the right circumstances, there are a host of benefits to a new formation, making…
NGU Risk Management Chooses CHSI Technologies’ Connections®
The insurance program administrator will use CHSI’s Connections to manage customer data, its member portal and schedules. Henderson, NV – October 25, 2018 – CHSI Technologies, Inc., a provider of enterprise-class insurance software, is pleased to announce that NGU Risk Management, Hendersonville, TN, has chosen CHSI’s Connections® cloud-based core systems insurance management software. …
The Fallibility of Insurance Spreadsheets
Once a preferred tool for managing accounts and assessing the health of a small to medium-size insurance company, spreadsheets have gone the way of the floppy disk and Walkman radio in favor of insurance management software that just does a better job. There are several reasons why companies that may still be relying upon…
CHSI Technologies Named to Shortlist for US Captive Awards
HENDERSON, NV – July 12, 2017 – CHSI Technologies Inc., a provider of core enterprise-class software, is pleased to announce that it has been named to the official shortlist of finalists for the US Captive Awards in the category of Technology Initiative. CHSI’s Connections™ is in use by a variety of property…
