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Can Cities Survive the Latest Ransomware Assaults?

Public entities and municipalities may be more vulnerable to cyberattacks, but creating a safe computing environment is possible. It doesn’t have to be “Cyber Month” to recognize that the dark side of technology is currently infiltrating self-insured municipalities: ransomware attacks. Ransomware attacks occur when criminals break into an organization’s IT systems, encrypt as much data…

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Senior Leaders Offer 5 Lessons on AI Adoption

Many small- to medium-sized insurers are still grappling with the concepts of artificial intelligence (AI) and its power to transform the business.  Some are beginning to incorporate big data into workflows, and others are using AI to increases outreach, customize customer service efforts, improve processes and boost productivity. It’s clear that some are farther along…

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4 Tips for Joint Power Authority Success in CRM

Some traditional insurers tend to think about customer relationship management (CRM) technology as a tool only for finding/sharing customer information, but in the bigger picture, it’s used for extended outreach, partnership management, and cross-functional efficiencies that lend themselves to improved customer outreach, cross-selling, faster response times, improved customer retention and more. Because of their complex…

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How to Avoid Spreadsheet Paralysis

Back in 2016, Microsoft reported that more than one billion people used its Office suite of applications, which includes the Microsoft Excel spreadsheet. Roughly one in every six people on earth use it, Microsoft said.  There is no doubt that when Microsoft first developed this application, they were on to something important, and it still…

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MPL Gets a Cautionary Bill of Health—With a Caveat

According to the Professional Liability Underwriting Society (PLUS), Medical Professional Liability (MPL) continues to evolve in all segments of the market. And although PLUS reports that the MPL market in on track to progress, MPL insurers continuously face the challenges of being able to adequately measure, price, and manage risk.  Complicating these challenges is the…

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Shasta -Trinity Schools Insurance Group to Leverage CHSI Technologies' Connections®

The Joint Powers Authority will use Connections’ CRM module to organize their member districts’ contact data.  Shasta-Trinity is also evaluating Connections’ member portal.   Henderson, NV – October 25, 2018 – CHSI Technologies, Inc., a provider of enterprise-class insurance software, is pleased to announce that Shasta-Trinity Schools Insurance Group (STSIG), Redding, CA., has chosen CHSI’s…

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NGU Risk Management Chooses CHSI Technologies’ Connections®

The insurance program administrator will use CHSI’s Connections to manage customer data, its member portal and schedules.   Henderson, NV – October 25, 2018 – CHSI Technologies, Inc., a provider of enterprise-class insurance software, is pleased to announce that NGU Risk Management, Hendersonville, TN, has chosen CHSI’s Connections® cloud-based core systems insurance management software.  …

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2018 CHSI User Workshop a Success

Peer-to-peer networking, technology and industry updates highlight user group event.   Whoever said that insurers are still in the dark ages when it comes to technology, or that they don’t know how to have fun obviously didn’t attend CHSI’s User Workshop!  More than 40 of CHSI’s customers gathered with their peers and with CHSI key…

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The Fate of SMB Insurers Depends on Leadership

I sat down with Joe Burgess, a veteran workers’ compensation and long-time self-insurance program executive now serving on the board of CHSI Technologies, Inc., and asked him to share some insights on how leadership within the small- to medium-insurance industry is changing, and how insurers in the market space can best respond.   Q: Why…

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