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digital transformation

Global business concept.

Senior Leaders Offer 5 Lessons on AI Adoption

Many small- to medium-sized insurers are still grappling with the concepts of artificial intelligence (AI) and its power to transform the business.  Some are beginning to incorporate big data into workflows, and others are using AI to increases outreach, customize customer service efforts, improve processes and boost productivity. It’s clear that some are farther along…

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iasa virtual roundtable

IASA’s Virtual Roundtable Tests Digital Transformation’s Reality

Because all insurers are using some form of digital technology, we can agree that Digital Transformation is less about the technology itself, but more about the way insurers are innovating to solve their business problems.  That said, digital transformation refers to any use of digital technology that enables new types of innovation to enhance and…

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