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Insurance software

Security in CHSI Connections: How Secure is Your Insurance Management Software?

In the quest to stay competitive, many small and mid-size insurance organizations are improving their processes by moving to cloud applications and agile databases. These organizations have learned that manual entries and spreadsheets are prone to human error. In addition, older systems limit user access and make collaboration difficult. These issues can be resolved with…

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Can Cities Survive the Latest Ransomware Assaults?

Public entities and municipalities may be more vulnerable to cyberattacks, but creating a safe computing environment is possible. It doesn’t have to be “Cyber Month” to recognize that the dark side of technology is currently infiltrating self-insured municipalities: ransomware attacks. Ransomware attacks occur when criminals break into an organization’s IT systems, encrypt as much data…

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iasa virtual roundtable

IASA’s Virtual Roundtable Tests Digital Transformation’s Reality

Because all insurers are using some form of digital technology, we can agree that Digital Transformation is less about the technology itself, but more about the way insurers are innovating to solve their business problems.  That said, digital transformation refers to any use of digital technology that enables new types of innovation to enhance and…

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INT 2019 InterpSpring Cover

Insurance Digital Transformation Takes Shape

The insurance industry is the in middle of a seismic technology shift, with carriers adopting an abundance of new tools to drive insights on decades of customer data at their disposal. This revolution is transparent across companies of all sizes—from large property and casualty carriers with billion-dollar IT budgets that are rolling out drone inspection…

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Customer-Relationship-Building-With-CRM

4 Tips for Joint Power Authority Success in CRM

Some traditional insurers tend to think about customer relationship management (CRM) technology as a tool only for finding/sharing customer information, but in the bigger picture, it’s used for extended outreach, partnership management, and cross-functional efficiencies that lend themselves to improved customer outreach, cross-selling, faster response times, improved customer retention and more. Because of their complex…

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actuarial report

Risk Retention Group Benchmarking Study Available

The 2018 Risk Retention Group (RRG) Benchmarking Study, an in-depth look at RRG financial statement data, complete with trends and comparisons to the admitted market, is now available from Pinnacle Actuarial Resources, Inc., Bloomington, Ill., a property/casualty actuarial firm. The Benchmarking Study examines a wide variety of metrics, including the number of RRGs, capitalization, premiums,…

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self insured workers compensation executive forum

New Tool to Enhance Claims Outcomes Featured at SIIA Conference

The claims concierge rapid response model will be a featured session at the Workers’ Compensation Executive Forum on May 8, 2019 in Nashville.  Covering methodology and front-line experience, the claims concierge session will share with conference attendees a system designed to enhance employee recovery and prevent adversarial claims.  The annual Forum, an educational and networking…

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Cannabis Umbrellas

Funding a Cannabis Captive? Consider Your Technology Footprint Carefully

It’s difficult to predict how the captive industry marketplace will evolve in 2019 and beyond, because data from regional jurisdictions on individual cells, series and risk-bearing entities is not consistent.  However, the impetus for creating a captive remains the same: under the right circumstances, there are a host of benefits to a new formation, making…

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Cyber Security

Cybersecurity’s 3-Million-Person Workforce Shortage is Now a Risk Management Problem

The author of this blog, Colleen H. Johnson, is a Senior Cyber Legal Analyst with Sera-Brynn. The blog was originally published on the Sera-Brynn website: and is reprinted here with permission. Worldwide, the cybersecurity workforce shortage is about 3 million, according to the annual (ISC)2 Cybersecurity Workforce Study – produced by the organization that brought us the…

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what is required to support a cloud service

What is Required to Support a Cloud Service?

One of the newest buzzwords in business technology is changing the landscape of how small to mid-size insurance companies are operating and that buzzword is the “cloud”. Cloud computing has already begun to have a tremendous impact on how these companies do business, but a lot of confusion still exists as to what the cloud…

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