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risk management

ADA Claims Against Public Entities “Exploding”

It’s well known that public entities offering insurance operate with a number of inherent challenges: dated technology, complex reporting structures, regulatory reporting burdens and more.  But now public entities have an additional challenge.  According to an article written by Jerry Stovall, Jr., an attorney with Breazeale Sachse & Wilson LLP, claims against public entities under…

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Overexertion Tops Priciest Workers’ Compensation Claims: Report

Liberty Mutual says that a group of injuries involving lifting, pushing, pulling, holding, carrying or throwing cost employers and payers $13.1 billion. The insurer released its list of workplace injuries and their related costs based on its Workplace Safety Index in which overexertion, as it is presently classified with the injuries above, represents the costliest…

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Customer-Relationship-Building-With-CRM

4 Tips for Joint Power Authority Success in CRM

Some traditional insurers tend to think about customer relationship management (CRM) technology as a tool only for finding/sharing customer information, but in the bigger picture, it’s used for extended outreach, partnership management, and cross-functional efficiencies that lend themselves to improved customer outreach, cross-selling, faster response times, improved customer retention and more. Because of their complex…

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View from the Captive Cockpit Needs A Technology Parachute

In a recent IRMI Captive.com blog post (“A View from the Cockpit: Systems and Controls of Good Captive Managers”) the team at Atlas Insurance Management Limited compared the successful management of a captive insurance company to flying a plane. “It’s a whole lot less intimidating once one understands the controls and systems that need to…

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How to Avoid Spreadsheet Paralysis

Back in 2016, Microsoft reported that more than one billion people used its Office suite of applications, which includes the Microsoft Excel spreadsheet. Roughly one in every six people on earth use it, Microsoft said.  There is no doubt that when Microsoft first developed this application, they were on to something important, and it still…

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Risk Retention Group Benchmarking Study Available

The 2018 Risk Retention Group (RRG) Benchmarking Study, an in-depth look at RRG financial statement data, complete with trends and comparisons to the admitted market, is now available from Pinnacle Actuarial Resources, Inc., Bloomington, Ill., a property/casualty actuarial firm. The Benchmarking Study examines a wide variety of metrics, including the number of RRGs, capitalization, premiums,…

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CHSI Participates in “Shaping the Future” at CICA

Tucson played host to more than 500 captive insurance representatives, including 100 first-time attendees (captive owners, potential captive owners, captive managers, risk managers, domicile regulators and officials, and service providers) at the CICA 2019 International Conference. In support of the conference’s agenda, which offered educational and networking opportunities, the theme of this year’s domicile-neutral conference,…

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New Tool to Enhance Claims Outcomes Featured at SIIA Conference

The claims concierge rapid response model will be a featured session at the Workers’ Compensation Executive Forum on May 8, 2019 in Nashville.  Covering methodology and front-line experience, the claims concierge session will share with conference attendees a system designed to enhance employee recovery and prevent adversarial claims.  The annual Forum, an educational and networking…

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World Captive Forum—a Great Excuse to Visit Miami in the Winter

More than 300 attendees enjoyed more than just beautiful Miami weather recently at the Business Insurance World Captive Insurance Forum. The meeting, which included an exhibit hall and educational conference, was great opportunity to mix with friends in the industry, and served to help all stakeholders learn more about trends and new technologies in the…

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How Businesses Can Prevent Workers’ Compensation Audits and Mistakes

This article was written by Gerry Dumke, Vice President of Underwriting at Caitlin-Morgan Insurance Services, a provider of insurance and risk management services for assisted living facilities and nursing homes. Reprinted here with permission. Workers’ compensation insurance is a critical part of the business world. This specialized insurance is designed to protect business assets as well as…

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