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SMB Insurance

small and medium sized business insurance

SMB Insurers: Wake-Up To What’s Possible

In these disruptive times, small- to medium-sized insurers that want to remain relevant must — and can — heed the call of innovation.

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Senior Leaders Offer 5 Lessons on AI Adoption

Many small- to medium-sized insurers are still grappling with the concepts of artificial intelligence (AI) and its power to transform the business.  Some are beginning to incorporate big data into workflows, and others are using AI to increases outreach, customize customer service efforts, improve processes and boost productivity. It’s clear that some are farther along…

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NRRA Helps Risk Retention Groups Attract Talent

Risk Retention Groups, like other smaller insurance companies, face an uphill battle when it comes to finding great talent.  In an article published on the National Risk Retention Association (NRRA) site, Joe Deems, the group’s executive director, laments the fact that young people have little or no interest in starting and building a career in…

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Small Insurers and Digital Insurance

Are Small Insurers at Risk of Becoming “Blockbuster Videos” in a Netflix World?   Having just attended the Digital Insurance Dig-In 2018 annual conference, I felt like I drank innovation from a firehose.  The conference showcased real use-case technology innovations from insurers large and small as well as the latest technologies from upstart and incumbent…

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The Fate of SMB Insurers Depends on Leadership

I sat down with Joe Burgess, a veteran workers’ compensation and long-time self-insurance program executive now serving on the board of CHSI Technologies, Inc., and asked him to share some insights on how leadership within the small- to medium-insurance industry is changing, and how insurers in the market space can best respond.   Q: Why…

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